Attendance Guidelines

TICKETING AND ARRIVAL

Exterior doors and the theater will open 15 minutes prior to movie start time. The House Manager will admit groups of people waiting outside and will have sole discretion of the number of people in the lobby.

For the health and safety of both patrons and staff, we are practicing limited contact ticketing. All tickets must be purchased in advance prior to arriving to the theater; tickets will not be available at the box office. To purchase your tickets in advance visit mahaiwe.org or call the Box Office at 413-528-0100, Wednesday through Saturday, 12pm to 4pm.

For touchless scanning, please have your tickets either printed out or your tickets open on your mobile device.

Tickets will be purchased as General Admission. Patrons wishing to be seated as a group must arrive together. By order of the Commonwealth of Massachusetts’ COVID-19 regulations, groups may be no larger than 6 people.

THEATER RULES

Audiences are limited to 75 people, and all tickets must be purchased in advance.

Facial masks must be worn at all times, and social distance of 6′ between groups must be maintained, in accordance with Massachusetts COVID-19 regulations.

Once seated, patrons may not change seats and may leave seats only to use the restrooms.

Hand sanitizing stations will be positioned in the lobby for use upon entering or when needed.

Failure to comply with these rules may result in ejection without refund.

RESTROOMS

There are two clean and sanitized restrooms available, located off the lobby. At this time, the lower level restrooms will be closed.

CONCESSIONS

Because masks must be worn at all times, we will not be selling concessions. Outside food and drinks are not allowed.